Details for Restoring Customer Confidence in GenWeb Application
Property
Value
Name
Restoring Customer Confidence in GenWeb Application
Description
A leading national utility engaged NouvEON to correct post-implementation issues and boost user confidence in a software application that provides real-time power generation data. NouvEON developed a plan to monitor and evaluate the software application, which resulted in code and process updates as well as improved user functionality. As a result, user acceptance and client confidence in the software application was fully restored.
